How to Find an Architect: What to look for to find the right architect for your commercial project

The right architect can make or break your commercial project.

Whether you’re planning a new retail space, office building, or healthcare facility—or looking to start a renovation of an existing space—their expertise can determine whether your vision comes to life or turns into a costly headache. 

But how do you know if you’ve found the right architect? 

With so many options, it’s easy to feel overwhelmed and unsure of where to start.

To help, we’ve outlined the eight key qualities to look for in an architect, along with the right questions to ask. With these insights, you can confidently choose an architect who will deliver the results you need.

1. Relevant Experience in Commercial Projects

Experience matters when selecting an architect. It’s not just about finding someone who has worked on commercial projects—it’s about finding someone who has experience with your specific project type.

Whether it’s a bank, a healthcare facility, or a retail space, the right architect will understand the unique challenges and requirements involved.

Ask this question

Ask: “Can you share examples of projects similar to mine? What challenges did you face, and how did you address them?”

Request references from past clients and look for portfolios with relevant examples to ensure they have the expertise you need.

2. A Transparent Process

A clear, transparent process helps ensure a smooth project experience.

Architects who involve their clients at every step—from the design process to construction—are more likely to deliver results that meet expectations.

Transparency also helps prevent surprises when it comes to costs, timelines, or design changes.

Ask this question

Ask: “What is your process for involving clients? How do you address unexpected changes during a project?”

During early conversations, pay attention to whether the architect explains their process clearly. A well-organized approach often reflects a well-managed project.

3. Strong Communication

Good communication is the foundation of any successful project.

Architects who prioritize listening to their clients, provide regular updates, and create a collaborative atmosphere are more likely to deliver designs that truly reflect their clients’ goals.

Ask this question

Ask: “How will you keep me informed during the project? What steps do you take to ensure strong communication?”



Notice how they communicate during initial meetings. Do they actively listen to your needs, or do they talk over you?

4. A Collaborative Team Culture

Great architects know the power of teamwork. A collaborative office culture ensures that designs benefit from a range of perspectives and expertise.

This team-first approach often leads to creative solutions and a smoother project experience.

The best culture is all about teamwork. A high-quality architect should value input from everyone—whether it’s a junior designer, a contractor, or the client.

The best idea wins, no matter where it comes from.

Ask this question

Ask: “How does your team collaborate on projects? Can you provide examples of how teamwork has improved your designs?”



Look for architects who actively engage their teams and embrace collaboration as a core value.

5. Flexibility and Problem-Solving 

No project is without its challenges. Architects with strong problem-solving skills and a flexible mindset can adapt to unforeseen circumstances, whether it’s addressing regulatory hurdles or finding creative ways to stay within budget.

This adaptability ensures the project moves forward smoothly, even when obstacles arise.

An architect is a problem-solver. Every project has its unique challenges, but being flexible and creative helps find the best path forward.

Ask this question

Ask: “Can you share an example of a challenging project and how you resolved the issues?”

Architects with diverse experience often excel at troubleshooting and overcoming challenges.

6. A Commitment to Sustainability and Innovation

Sustainability is a growing priority for many clients.



Architects who incorporate eco-friendly materials and energy-efficient designs into their architectural layouts can help clients reduce their environmental impact and long-term operating costs.

Ask this question

Ask: “What sustainable practices do you incorporate into your projects? How do you balance innovation with budget constraints?”

Review their portfolio for examples of green building practices and inquire about how they stay current with sustainability trends.

7. A Proven Track Record of Success

A strong portfolio speaks volumes about an architect’s capabilities. Consistently delivering high-quality, innovative designs on time and within budget demonstrates reliability and expertise.

For example, at Arcwerks, we have completed nearly 3,000 projects in 28 years. That’s a lot of experience and problem-solving, and it shows in every project.

Ask this question

Ask: “Can you share testimonials or references from past clients? What were the results of those projects?”

Dive into their portfolio to ensure they’ve successfully completed projects similar to yours, and check online reviews for additional insights.

8. Integrity and Transparency

Honesty and transparency build trust and ensure that clients feel secure throughout the project. Architects who are upfront about costs, timelines, and potential challenges foster stronger relationships and deliver better outcomes.

Integrity is about more than just being honest—it’s about setting realistic expectations and following through. It’s about being clear about potential hurdles and always working to resolve them quickly.

Ask this question

Ask: “How do you handle discussions about budgets and timelines? Can you provide an example of resolving a conflict with a client?”

Look for clear, straightforward communication during early meetings. Architects who are open about challenges demonstrate integrity and reliability.

Find and Hire an Architect Who Will Bring Your Vision to Life

With these eight essential qualities in mind, you’re now equipped to find and hire an architect who will meet your needs and exceed your expectations.

You’ve learned how to evaluate experience, ask the right questions, and identify the traits that lead to successful commercial projects. Whether you’re designing a retail space, healthcare facility, or office building, this knowledge empowers you to choose the best partner for your vision.

At Arcwerks, we embody these qualities every day. Contact us today to discover how we can bring your project to life with expertise, collaboration, and integrity.